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Customer Testimonials

Don't just take our word for it... check out what some of our happy customers have to say about their experience!

Electric Dog Fence Outline

Tammy S. |

May 4, 2019

“Personal and professional from the first call to inquire. We are very pleased with our decision to try underground fencing for Sam. We were not sure how he would adjust to it since he had always been inside a chain link fence at our previous home. It has been a little over a month now and he is enjoying having more freedom, but surely respects his boundaries. I would highly recommend Dog Guard.”

Electric Dog Fence Outline

Gloria M. | Clayton, NC

October 1, 2018

“Malcolm The Mover is Magnificently Managed by Dog Guard!! We rescued Malcolm about 2.5 years ago from an abusive situation. He's half Border Collie & Boxer. He runs like the wind chasing everything from leaves & squirrels to cars & skateboards. He loves children of all ages, but needs a smell check until you pass his "approval". Moving 200 miles to a brand new area, living at the beautiful Greenway in a Clayton walking community, we had doubts whether this kind of product would work for dear Malcolm. WOW---WOW!!! Dog Guard was installed by Jock and his Team on September 20th, 2018!! We're absolutely STUNNED...and NOT by an ELECTRIC CURRENT, but Malcolm is perfectly content to remain on the FRONT PORCH! He will play in our back yard, but hasn't chased a car, truck or work crew. The fence caught him One TIME last week when temptation overtook him when the neighbor was walking her dog. Our neighbor felt so badly for 'tempting' him. When Malcolm hit the 'point of no return', a quick yelp, the boxer summer sault, and a split second run back to the front porch. He looked at me with the look that said, "Mom, I couldn't help myself. I got it now! Won't do that again!" He hasn't!! Our new neighbors have already asked us about our thoughts on DOG GUARD!! Dog Guard's training, service and responsiveness is what a customer desires.5 STARS...HANDS DOWN! ”

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Trish D. |

November 9, 2019

Chuck Dubis, of Dog Guard, called me back within an hour of my first information seeking call. He gave a very accurate estimate and completed the installation and training of our puppy in half a day. We were very impressed with the training and our puppy hasn't crossed the barrier. It's been well worth the price to be able to allow our puppy to play outside, on over an acre, without him running up to our neighbors to eat their cat food and drag their shoes home! There are no visible signs of the trenching for the line. We're very pleased!

Monica F. |

October 30, 2019

We had Dog Guard install an underground fence for us. We were considering a back yard fence but then decided to look at electronic versus physical. We are super happy with the results. They did a great job, came and fixed something we broke at cost and were just great to work with. In a super short time our pup learned her boundaries. Now we need a dog door as she loves to be outside! We highly recommend!

Bill C. | Moore, SC

October 25, 2019

Thanks so much. I still cannot get over how effective the collar is. I do not know how the puppy or I could have survived without it!

Pete C. |

October 17, 2019

We had four acres enclosed with DogGuard fencing and we love it! So do our dogs (eight over the last 17 years). Bee and Jock are great to work with and always available when needed for supplies or maintenance. We are forever recommending DogGuard to anyone looking for in-ground fencing.

Jeff M. |

October 3, 2019

Bee and Jock have been great to deal with over the years. They have always been available to assist with solutions.

Dana C. |

September 18, 2019

I highly recommend working with this company. Each person who has been a part of the project has been so kind and thoughtful. The installation occurred on time, the training was well done and our dog is staying in the yard.

Justin M. |

August 25, 2019

Great company, great service. Fence works great, but I would advise using the bigger batteries if you have a stubborn dog like I do. Highly recommended.

Holly D. |

August 11, 2019

Love these guys! They're easy to deal with, super friendly, and were very helpful through the whole installation process.

Tyler W. |

June 29, 2019

My dogs are sleeping like babies now that they have a yard to run around in! Thanks Dog Guard for going above and beyond and out of your way to make us happy!

Anonymous |

June 22, 2019

We had a great experience with Guard Dog. We came via a referral and they were every bit as good as our friend said.

Miller S. |

June 17, 2019

THE BEST! Always respond quickly to any request. Thank you Bee and Jock for helping us contain and train our pets!

April W. |

June 7, 2019

Did our original install and have assisted with a number of cut lines over the years. Able to schedule quickly, prompt for appointments, and very helpful. Would reccomend!

Tammy R. |

June 3, 2019

They have awesome customer service

J Westmoreland |

May 25, 2019

Amazing customer service. We had a couple of problems, Bee called back immediately and problems were solved within 24 hours.

Jessica W. |

April 30, 2019

This dog fence made our transition to “dog family” super easy. Thank you for your professionalism and reliability. 😊

Amie F. C. |

April 24, 2019

We are very pleased with Dog Guard’s service and the product. Beau is so happy outside and we no longer have to worry about him running into the street every time we open the front door! I am amazed at how easy the training was and how well it works for our big dog.

Sharon M. |

April 19, 2019

Have been using them for science 1996 or 1997.

Caroline F. |

April 12, 2019

Love that they are local and so helpful. The install was easy and they left no mess, training was super simple and pricing is much better than competitors. Highly recommend

Joseph M. |

April 8, 2019

No second thoughts., The installation went as expected, the training went great and the staff is awesome. Highly recommend! Joe

Howard P. |

April 5, 2019

Dog Guard has been a life saver for me and my pet, Wheeler. Quick response time, friendly service. I highly recommend using Dog Guard. Thank You..Bea you are great...!

Barry H. |

March 29, 2019

I've had my DogGuard fence for a little over a year now and it's been a godsend. I can leave my dogs outside where they can play and have the freedom of the yard without worry. I have a doggy door so they can come inside if they want. I would highly recommend DogGuard as their installation and service is terrific

Cary L. |

March 13, 2019

Great service all around! Extremely responsive, nice family-run business. Thanks, Dog Guard, for keeping our doggie safe! We recommend to everyone.

Bill A. |

March 10, 2019

It’s worth every penny to have the peace of mind that your pup is safe. This is a great company to work with!

Judy F. |

February 23, 2019

Great people to work with.

Kate W. |

February 19, 2019

Thank you! Quick install and they very helpful throughout the entire process and training!

Gabrielle A. |

January 7, 2019

We have been so happy with our fence it works perfectly we have a separate line so she go out in front and back yard only when let out front or back door. We love it!!

Megan O. |

December 15, 2018

Love knowing my dogs are safe. Wonderful company with qiuck response time.

Gregory |

December 6, 2018

Very pleased with my in ground fencing, had it installed a while back and could not be more pleased with the service. I accidentally cut the line, called it in and the repair was done in a timely manner. Very professional and courteous company. Thank you Dog Guard!

Paul B. |

December 2, 2018

I was very pleased with Dog Guard’s product and service!

Anonymous |

November 16, 2018

These guys did a good job laying down our original fence about 10 years ago. A recent back yard remodel broke it in several places and turned one section into spaghetti. They were out within a couple of days of the call and were able to repair/retest/recalibrate at a very reasonable price. Liked these guys the first time we worked with them and liked them again this time. A+

Whitney Z. |

October 14, 2018

Timely service

Crystal H. |

July 7, 2018

Great company to work with. Wonderful service each time we've needed something.

Kip M. | Raleigh, NC

May 15, 2018

We have used Jock and Bee three times already and this year will be the fourth (moving and second home etc.). High quality, consultative approach, they make sure it is done correctly and economically, and if something goes wrong they stand behind it.

Anonymous |

April 8, 2018

Installed fence around garden area Installation was quick and service is very responsive.

Mike M. |

April 8, 2018

I’ve been a customer for eight years. Dog guard has always had prompt and Courteous service!

Tracey B. |

March 26, 2018

What an awesome company!!! I called on Monday of this week, quote done on Wednesday and fence in on Thursday!!! All the same week!!! Couldn’t be more pleased! Great to deal with! Thank you.

Mary H. | Raleigh, NC

March 5, 2018

I would honestly recommend Dog Guard to anyone. Their customer service is fantastic and the product too.

Tammy R. |

October 19, 2017

Awesome company. Love this experience!

Anonymous |

September 23, 2017

Installed, set up, and trained on the use of the invisible fence. The owners are fantastic - professional, responsive, and very knowledgeable about the product. Highly recommend them, and will use them again if the need ever arises.

Anonymous |

August 3, 2017

Electrical fence It was done very well. Excellent crew, did everything they promised they'd do, helped train the dog, etc. strongly recommend them

Anonymous |

May 11, 2017

We needed an electronic perimeter fence to keep our dog inside the property. Dog Guard was extremely responsive and professional. The training was simple, and they were very clear that if we had any problems at all, they would make it right. So far so good!

Anonymous |

May 7, 2017

Hidden fence for dog containment Wonderful! Jock and crew were punctual and efficient at burying the wire. Great service and my dogs are now safely at home. They were referred to me by several satisfied customers and now I am one! I highly recommend Dog Guard to those who love their pets and are concerned with their safety!

Anonymous |

March 20, 2017

They installed an electric hidden dog fence for a new German Shepard puppy on an acre of wooded land Works perfectly and Hiedi had never gone through it even after over 4 years

Libba P. |

February 13, 2017

Awesome company! Working with our 2 beagles was such a great learning experience. They definitely know what they are doing.

Jessie A. |

December 23, 2016

We had nearly 5 acres fenced in in Nov and we are beyond happy with Dog Guard and their services. We experienced an issue with the collar this week and had a perfect resolution of being sent a replacement. Within hours- the owner was here to check it out himself and resolved the issue. We are so grateful that he did because the puppy was getting upset having to be leash walked again! Highly recommend - great solution to keeping the dog safe!

Ingrid C. |

August 6, 2016

Called them yesterday afternoon because our line had been cut and Jock came out this morning to do the repair. They are great. I'm so glad I went with this company. Reliable fence, reliable people, very friendly!

Anonymous |

July 11, 2016

Installed invisible fencing and provided training The owner was extremely responsive. He visited our property within 48 hours of contacting the office to set up an appointment. He explained the product and installation thoroughly, and provided specific recommendations on how to ensure effectiveness. The installation was scheduled within days of meeting the owner for consultation and pricing. When it came to training our pets on how to use the invisible fence, the owner and trainer incorporated our current training methods into their recommendations to assist our pets with learning the fence quickly. In addition, the company refunded us for the cat collars once we determined that it was not effective for them without any hassle.

Bob C. |

April 2, 2016

Bea and Jock were excellent. They were both very sweet and accommodating and answered all of my questions. They even gave me a quote over the phone, which I truly appreciate. I'm happy that to be working with them for this product

Linwood S. |

July 25, 2015

There aren't many companies these days who go above and beyond for their customers. Dog Guard invisible fence stands out among the best. Very professional, helpful, honest service from the start. Also, one that doesn't nickel and dime you at every turn. After shopping for an Invisible Fence I thought they were too expensive. Then I found Dog Guard. John came out to give an estimate. I was happy to find they were a more affordable option. That was just over one year ago. What a great guy! Super friendly, helpful, knowledgeable, and more than willing to go out of his way to help. Needless to say, I signed up. Over the last year, he has been out several times to train, adjust settings, change out collars...and follows up with a text or call to make sure everything is working okay. Beyond the incredible customer service is the product, itself. We have a very excitable, energetic boxer who we wanted to let have as much space in the yard as possible. After a touch of training with John, Hank is totally safe and contained. Neighbors walk by with their dogs and comment about what a well behaved dog we have. He has never escaped, and is even so well-conditioned that he stays in the yard even when I leave to go to the store or work. Every time John has been to my house, he shows my dog (Hank) so much love and attention, I'm blown away. You would think he was his personal pet! It's very sweet to watch. I truly cannot recommend John and the crew at Dog Guard out of sight fencing enough.

Philip L. |

June 15, 2015

These guys were great! They were very professional and walked me through the whole process. Would highly recommend them.

Cami P. |

June 10, 2015

Our border collie is crazy. He would leave and stay gone for hours. He was even worse during a storm. We couldn't stand the thought of him being chained up. We spent thousands of dollars on a chain link fence that he jumped over. He then started going through the fence which costed hundreds of dollars to repair each time. We finally called Dog Guard. They installed the system, trained us on how to train our dog on the fence, and left us with written instructions. They also allow you to sign up for a subscription to receive batteries for the dog collar. The boarder collie only jumped outside of the fence once and it was on day 2 of training. He has not jumped out since. We have had dog guard for two years. We have a rat terrier that we just bought a Dog Guard collar for as well. We were very happy with the way this company operates, and we will use them again.

Anonymous |

October 12, 2014

Dog Guard Out of Sight Fencing put a full Dog Guard invisible fence. It went well. They were very detailed and explained upfront what they would offer and what they would do. They also provided recommendations. I think their price was reasonable.

Anonymouss |

September 7, 2014

They installed an invisible fence for us. They came out and explained everything and installed it for us with no issues. I did my whole yard which is close to an acre; the back and front yard. I had a Dalmation that liked to dig his way out no matter what I tried he always got out of the yard;and this fence completely fixed the problem. Ten years ago this invisible fence works with a signal that works with a wire and in my back yard the wire runs through my chainlink fence. But 10 years after the install my box got struck by lightening and they sent me right out a new box and everything without any additional fees. The price was a bit high but it was worth every penny.

Sharon T. |

July 22, 2013

I have recently moved and decided to choose a new provider for out of sight fencing. I had been unhappy with the other system because the dog was constantly getting out. When I contacted Dog Guard, I made an appointment with the wife and she explained to me that they would provide training to both me and my dog to avoid any further issues. It worked!! I am thoroughly pleased with the new fencing. The customer service from Dog Guard is superior, they were prompt and arrived when they said they would. Cannot recommend them highly enough.

C Jones | Raleigh, NC

June 29, 2013

I have been a customer of Dog Guard for 15 years! They are an excellent company. the owners Bee and Jock Brakebill are very friendly and professional. They are very prompt to fix any problems. Since we moved into this house, we have had construction next to the property line (invisible fence line) plus road repairs in the front yard. Dog guard was very attentive making sure that our out of sight fencing was always working properly and they quickly repaired any breaks caused by the construction crews. Our newest puppy loves playing safely in our yard! I would highly recommend this company!!!!

Emily G. | Raleigh, NC

May 11, 2013

highly recommend this company.. the service is great- responsive, knowledgeable, and always ready to do what it takes to help. They really understand dogs!!- they taought me how to train my dog and gave very specific instructions to make the training as painless on both my dog and me. When i have needed anything they get right on it!

Elizabeth P. |

April 20, 2013

Owners Jock and Bee Brakebill do an outstanding job with Dog Guard. Bee is excellent in helping you understand everything involved with the underground fence system. Jock and his workers have always gone the extra mile necessary to make sure that training is completed after the fence has been installed. We also are in the battery replacement program, so there are never any worries about dead batteries! What a great idea. Keep up the good work!

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